Returns & Exchanges
At Lash Next Door, we want you to love your look, but if something isn't quite right, we accept returns on unworn items with tags attached within 30 days of delivery. Please note that for hygiene reasons, certain beauty products and accessories are final sale.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Securely pack your items in their original packaging, ensuring all original tags are attached and the packing slip is included.
Drop Off and Track
Drop your package off at any authorized shipping location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing